TCS to Digitise Operations of DGCA

Issue: 4 / 2019

Tata Consultancy Services (TCS) has won a contract from Directorate General of Civil Aviation (DGCA) to digitise its daily operations. As part of National Civil Aviation Policy 2017, it was planned that the aviation regulator’s daily functioning will be digitised. The project named as E-Governance for Civil Aviation (eGCA), envisages online service delivery, automation of systems, processes at the back-end and implementation of required IT infrastructure and service delivery framework. The scope of work is to digitise functioning of DGCA so that no stakeholder will need to visit DGCA for any work. The work will be completed in two years, which will include digitising licensing pilots and crews, surveillance, reports of safety audit.