India’s Carriers to refund tickets

India’s Carriers to refund tickets A day after aviation regulator, the Directorate General of Civil Aviation (DGCA), informed the Supreme Court that passengers who booked tickets during lockdown were eligible for refunds, the government recommended that airlines pay 0.5 per cent interest for delayed refunds. While both Vistara and AirAsia opposed the levy of interest stating that many of their customers prefer credit shell. The country’s largest airline IndiGo said that it refunded the tickets for the lockdown period in full. The government also said that it is open to considering the interest of any particular segment of passengers if adversely affected. Meanwhile, GoAir pleaded with the apex court that many airlines were on the brink of collapse and might shut down if the situation did not improve soon. In its final ruling on the case, the Supreme Court approved DGCA’s proposal to refund flight tickets booked during the lockdown due to COVID-19 Pandemic.